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http://www.BigArticles.com en-us N/A gary@prendergast.com Tue, 18 Nov 2008 22:53:56 EST 20 http://www.BigArticles.com/articles/338249/1/Good-Customer-Service-Is-Not-Good-Enough-Anymore/Page1.html
Do your customers tell others about you? If not, you do not have renowned customer service.

Face it. Your customers can buy the products and service you sell from a lot of different competitors.]]> no@spam.com (Bob Janet) Thu, 17 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/338249/1/Good-Customer-Service-Is-Not-Good-Enough-Anymore/Page1.html http://www.BigArticles.com/articles/334495/1/Dont-Make-The-Cutback-Mistake/Page1.html
Yankee troops invaded the area in 1863 and McIlheey had to flee. When he returned in 1865 his sugar fields and saltworks were ruined.

One of the few things left were some hot Mexican peppers that had reseeded themselves in the kitchen garden.]]> no@spam.com (Bob Janet) Wed, 09 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/334495/1/Dont-Make-The-Cutback-Mistake/Page1.html http://www.BigArticles.com/articles/333718/1/Good-Customer-Service-Is-Not-Good-Enough-Anymore/Page1.html
Do your customers leave your store / take delivery of your products and think, "Wow, it is so nice to buy from this business!!" Is your business well known / famous for your customer service?

Do your customers tell others about you? If not, you do not have renowned customer service.]]> no@spam.com (Bob Janet) Mon, 07 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/333718/1/Good-Customer-Service-Is-Not-Good-Enough-Anymore/Page1.html http://www.BigArticles.com/articles/333715/1/People-Shop-Price-They-Buy-Value/Page1.html
Successful Sales Professional: Stop selling products and start selling VALUE"

Unless you have a completely unique product to sell chances are you are selling the same products as your competition.

OH, your product may be made better, may last longer, and may do a better job for the customer, but to the customer it is still the same product.]]> no@spam.com (Bob Janet) Mon, 07 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/333715/1/People-Shop-Price-They-Buy-Value/Page1.html http://www.BigArticles.com/articles/333713/1/The-Customer-Is-Always-Right--Even-When-They-Are-Positively-Wrong/Page1.html
The customer wanted to return the tires.]]> no@spam.com (Bob Janet) Mon, 07 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/333713/1/The-Customer-Is-Always-Right--Even-When-They-Are-Positively-Wrong/Page1.html http://www.BigArticles.com/articles/333441/1/Stop-Viewing-The-Past-Through-Rose-Colored-Glasses/Page1.html
Well let's compare the past with today. As I remember in the 80's and 90's when the gas prices jumped up and up, although they never got as high as they are today it did not matter, our customers and us could not even buy gas.]]> no@spam.com (Bob Janet) Sun, 06 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/333441/1/Stop-Viewing-The-Past-Through-Rose-Colored-Glasses/Page1.html http://www.BigArticles.com/articles/332476/1/The-Four-Things-Every-Employee-Can-Do-To-Increase-Sales-And-Profits/Page1.html no@spam.com (Bob Janet) Fri, 04 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/332476/1/The-Four-Things-Every-Employee-Can-Do-To-Increase-Sales-And-Profits/Page1.html http://www.BigArticles.com/articles/331839/1/A-Luxury-Once-Had-Becomes-A-Necessity/Page1.html
Even if you are selling a product that is a necessity of life, you can use the technique of 'A luxury once had becomes a necessity' simply by making your service the luxury the customer cannot live without.]]> no@spam.com (Bob Janet) Wed, 02 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/331839/1/A-Luxury-Once-Had-Becomes-A-Necessity/Page1.html http://www.BigArticles.com/articles/331826/1/Gold--Red-Cards-Will-Make-You-A-Ton-Of-Money/Page1.html
I vowed this would never happen again. Since I have a terrible memory I started writing everything down about every customer on index cards.]]> no@spam.com (Bob Janet) Wed, 02 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/331826/1/Gold--Red-Cards-Will-Make-You-A-Ton-Of-Money/Page1.html http://www.BigArticles.com/articles/331327/1/Stop-Viewing-The-Past-Through-Rose-Colored-Glasses/Page1.html
Well let's compare the past with today. As I remember in the 80's and 90's when the gas prices jumped up and up, although they never got as high as they are today it did not matter, our customers and us could not even buy gas.]]> no@spam.com (Bob Janet) Tue, 01 Apr 2008 00:00:00 EDT http://www.BigArticles.com/articles/331327/1/Stop-Viewing-The-Past-Through-Rose-Colored-Glasses/Page1.html